We respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data.
1. Information We Collect
Contact details you provide (name, address, phone, email).
Information relating to the services you request.
Payment details (processed securely by third-party providers).
2. How We Use Your Information
To respond to enquiries and provide services.
To issue quotes, invoices, and certificates.
To send reminders for servicing, safety checks, or appointments.
To comply with legal and regulatory obligations.
3. Sharing Your Information
We do not sell or share your information with third parties for marketing purposes.
We may share information with trusted suppliers or subcontractors where necessary to deliver our services.
We may disclose information if required by law.
4. Data Storage & Security
Your information is stored securely in line with data protection regulations.
Access is restricted to authorised staff only.
We take reasonable steps to protect against loss, misuse, or unauthorised access.
5. Your Rights
You have the right to request access to the personal data we hold about you.
You can request corrections or deletion of your data.
You can opt out of reminders or communications at any time.
6. Cookies
Our website may use cookies to improve functionality and user experience. You can manage or disable cookies in your browser settings.
7. Contact Us
If you have any questions about this policy or how your data is used, please contact us directly via the details on our website.
This policy complies with current UK GDPR and data protection laws.